Privacy and Infection Control Procedures

Infection Control Policy and Procedure

Therapists at Keep Moving Massage commit ourselves to the highest standards of practice and will ensure that the health, safety and wellbeing of our clients is maintained at all times. We will implement all infection control protocols applicable to a professional Massage Therapy clinic.

1. Linen will be stored to ensure its cleanliness at time of use.
2. All used/soiled linen will be removed from massage clinic after each massage and laundered on a daily basis.
3. Any linen that is in direct contact with the client’s skin is single use only.
4. Massage mediums such as oils and creams will be in an appropriate container that prevents cross contamination.
5. We will maintain personal hygiene at all times.
6. We will wash and dry hands before and after each client, using hot water and soap.
7. We will not wear jewellery on our hands or wrists during a treatment session and we will ensure that fingernails are kept short and clean at all times.
8. Any exposed areas of the massage table/chair will be cleaned and disinfected after each client.
9. Any client who shows signs of illness and if the therapist feels that treatment would be detrimental to the client’s health, you will not be treated.
10. At the therapist’s discretion we may wear latex free gloves during the treatment session to protect both the client and therapist. This includes instances where I may have cuts or injuries to my hands.


Keep Moving Massage therapists and staff commit ourselves to the highest standards of practice and will ensure that information collected and stored is handled in line with the National Privacy Principles.


  1. All computers used at this clinic are password protected to ensure restricted access.
  2. All client contact information and clinical history will be stored on company computers within Keep Moving Massage software created by
  3. All client history and treatment sheets retained in hard copy form will be stored securely in a locked file cabinet.
  4. As part of a yearly audit process, the Australian Privacy Principles and Health Privacy Principles will be reviewed and updated.
  5. We will ensure that any stakeholders that may be entitled to access to client information (eg health funds) have appropriate Privacy Procedures in place.
  6. We will not discuss individual client medical history or treatment with any other person without the consent of the client.

Therapists will only collect information that is relevant to the provision of massage therapy services and will not pass this information on to any third party unless there is a threat to the client’s safety (such as a medical emergency) or the safety of others or are permitted or compelled by law to disclose client information


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